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In recognition of the important role Sharia compliant financial business now plays in the modern world, ZEP-RE set up a Retakaful Window is Khartoum Sudan in September 2009. The Window which became operational in January 2010 is aimed at serving the needs of the Islamic community in Sudan and beyond which has lately asked for products and services that serve their needs but at the same time comply with the teachings of Islam.

At the time of setting up this Window, ZEP-RE became the first multinational company to do so in the African continent. To this end the Company intends to addresses the specific needs of the Islamic societies in Sudan and beyond by using its technical expertise in providing viable products that comply with the rules set by Shari’a commercial rules.

ZEP-RE’s Retakaful Window in Khartoum, Sudan operates as a unit of ZEP-RE and has full, unconditional financial backing from ZEP-RE.

Takaful is an Islamic insurance concept which is grounded in Islamic muamalat (banking transactions), observing the rules and regulations of Islamic law. This concept has been practised in various forms for over 1400 years. The reinsurance format is known as Retakaful.

Principles of Takaful
Takaful is perceived as cooperative or mutual insurance, where members contribute a certain sum of money to a common pool. The purpose of this system is not profits but to uphold the principle of "bear ye one another's burden." Commercial insurance is strictly not allowed for Muslims as agreed upon by most contemporary scholars because it contains the elements of uncertainty(Al-Gharar), gambling (Al-Maisir) and interest (Riba).

The main principles governing takaful/retakaful insurance are that: -

  • Policyholders cooperate among themselves for their common good.
  • Every policyholder pays his subscription to help those that need assistance.
  • Losses are divided and liabilities spread according to the community pooling system.
  • Uncertainty is eliminated in respect of subscription and compensation.
  • It does not derive advantage at the cost of others.



Office Contacts

  1. Head Office
  2. Regional Hub
  3. Country Office
  4. Regional Hub
  5. Retakaful Window
  6. Uganda Office
  7. Ethiopia Office

8th Floor, ZEP-RE Place,
Longonot Road, Upper Hill,
P.O Box 42769-00100,
Nairobi, Kenya
Telephone: +254-020 4973000/2738221

Cocody Canebiere, Cocody,
08 BP 3791 Abidjan 08,
Côte d’Ivoire,
Téléphone : +225 22 40 27 85 / +225 55 61 71 01

No. 54, Plot No. 356184,
Base Park (Diamond Park), Alick Nkhata Rd
P. O. Box 36966
Lusaka, Zambia
Telephone: +260 211 252586

16th Floor -North Wing, Joina City
Cnr Jason Moyo and Inez Terrace
Harare, Zimbabwe
Telephone: +263 4 777 929/932

Reinsurance House Building
P. O. Box 3224
Khartoum, Sudan
Telephone: +249 183 799357/8/9

Kampala, Uganda
Lourdel Towers, 5th Floor
Nakasero Kampala

Addis Ababa, Ethiopia
UNDP Regional Services Centre, Ground Floor
Bole Olympia Roundabout behind Deluxe Furniture,
Addis Ababa, Ethiopia